
Frequently Asked Questions
What is your minimum order quantity (MOQ)?
We welcome orders of all sizes. Several styles support a trial MOQ from as low as 2 pieces, and our Ready-to-Ship items can be dispatched quickly once payment is confirmed. For larger quantities we offer better unit pricing — our sales team will recommend the most cost-effective option for your order.
Do you support custom logo printing and OEM/ODM?
Yes. As an experienced OEM/ODM bag manufacturer, we offer custom logo printing and embroidery on most styles. Please send your logo in AI or PDF format, along with the preferred position and color (Pantone number if available). Our R&D team will confirm the artwork details before production.
Can I order samples before placing a bulk order?
Certainly. Please share the style link or photo and your delivery address, and our sales team will confirm the sample arrangement including sample fee, lead time and shipping method. For bulk orders, sample costs can be discussed with our sales team.
Are you a factory? What products do you make?
Yes, we are a professional bag manufacturer specializing in canvas tote bags, cosmetic bags and backpacks (plus shoulder/crossbody styles). Our collection covers 1,100+ designs for retail, wholesale and custom-branding projects.
Are you a real factory? Can I trust you?
Yes — we are a custom manufacturer (combined factory & trading) established in 2007, with a 1,200 sqm workshop and 3 self-owned production lines. Our capability is verified by TÜV Rheinland, and we hold sedex, REACH and ISO certificates.
Which bag do you recommend for my business?
It depends on your use case: promotion gifts or large orders — basic canvas shopping totes; beauty retail or gifts — cosmetic bags; school season — backpacks; brand projects — totes with custom logo printing/embroidery. Tell us your market and we will recommend 2-3 styles with photos and prices.
What are your best sellers?
Popular styles include eco-friendly customizable canvas totes, cloud-shape knitted cosmetic clutch bags (Ready to Ship, 72 colors), embroidered canvas totes and tie-dye school backpacks. Ask us for photos and prices.
Do you sell bag sets or multi-piece sets?
Yes, we offer sets such as 2-piece nylon tote sets and 3-piece PU handbag sets — great value for retailers. We can quote per set or per single item, whichever suits you.
Which colors do you have in stock?
Most styles come in multiple colors; some knitted bags have 72 colors in Ready-to-Ship stock. For solid-color canvas totes we can also match Pantone for bulk orders.
How much should I expect to pay per bag?
Pricing depends on style, quantity and customization. As a guide: standard canvas totes range roughly from $0.3–1.9 each depending on size and printing, and premium knitted/crochet styles range about $2.6–9.2. Share your target quantity for a precise quotation.
Can you quote the shipping cost?
Freight depends on destination, order weight and shipping method. Our logistics team will provide an exact quote once we know your quantity and delivery address. We ship under FOB/CIF/DDP.
What is the lead time?
Ready-to-Ship items are dispatched quickly once payment is confirmed. For custom or bulk production, lead time depends on quantity and process — our sales team will confirm the exact schedule with our production plan.
Which shipping methods do you support?
We support sea, air and express (DHL/FedEx/UPS, etc.). Express is cost-effective for small trial orders; sea freight is recommended for bulk orders. Our logistics team will quote based on quantity, weight and destination.
Who pays the customs duty? What about import taxes?
Customs duties and import regulations depend on your country. We usually ship under Incoterms (FOB/CIF/DDP) and provide the necessary documents (PI, CI, PL). For specific duty rates, please check with your local customs or our logistics team.
Do you provide free samples?
For new customers we usually provide samples at cost price. For bulk orders the sample fee can be discussed with our sales team — we will arrange it for you.
How long does custom sampling take?
Custom sample lead time depends on the process (printing/embroidery). Our sales team will confirm the exact schedule after reviewing your artwork — typically a few days for standard printing.
What certificates does your company hold?
We are verified by TÜV Rheinland (manufacturer capability) and hold sedex, REACH, ISO 9227 and ISO/TS 16189 certificates. We are happy to share the details on request.
How do you guarantee product quality?
We can offer pre-shipment photos and video, third-party inspection support, and formal written terms for every order. For a first order you can also start with a small trial quantity to check the quality yourself.
Do you accept small orders?
Yes, we welcome small orders. Several styles support MOQ from 2 pieces, and our Ready-to-Ship items ship fast. A small trial order is a great way to test your market before scaling up.
Can you develop my own design (ODM)?
Yes, we support full ODM: your design → sampling → bulk production. Please share your drawings or ideas and target quantity, and our team will confirm feasibility and sampling details.
Do you make other kinds of bags? I need a different item.
We currently focus on tote bags, cosmetic bags and backpacks. If the item is not in our line, we may be able to develop similar styles for bulk orders — let us know your target quantity and we will check with our team.
Why should I choose you over other suppliers?
Our key strengths: 1,100+ SKUs across totes, cosmetic bags and backpacks; MOQ from 2 pcs; 826 Ready-to-Ship items for fast dispatch; OEM/ODM with logo printing and embroidery; and an experienced team replying within hours.
How can I contact your sales team?
You can reach us through the chat widget on this site, or leave your email or WhatsApp and we will send our catalog and a formal quotation right away.
How do I request a formal quotation?
Share your target market, use case, estimated quantity, budget per piece and deadline. With these details our sales team can prepare an accurate quotation and issue a formal PI for you.
How can I pay you?
We accept bank transfer (T/T). Once the quotation is confirmed, our sales will send a formal PI with the company account details and payment terms.
How do I know my payment is safe?
We are a verified manufacturer and provide a formal PI and contract for every order. All terms are confirmed in writing before you pay, and we support third-party inspection or other arrangements you prefer.
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